1
Business English
Cultural Communication
Listening Skills
2
Pronunciation
Body Language
Engagement Techniques
3
Message Clarity
Compelling Storytelling
Editing and Rehearsal
4
English Communication Skills
DEI-based content and education
Team Building
Ready to upgrade your communication?
Rachel Ferguson is a communication specialist with an 18-year career in Japan. She founded The Communication Concierge in 2023 to help Japanese companies improve their performance by upskilling in English language and cultural communication.
In 2022, she co-founded Kosodate Village, a non-profit organization committed to advancing diversity, equity, and inclusion in Japan, with a particular emphasis on empowering young men and women and creating spaces for LGBTQIA+ individuals to connect.
After six years as a news and weather announcer on NHK World TV, Rachel co-founded Ryozan Park, a co-working and co-living community situated in north Tokyo. The community is dedicated to promoting diversity and fostering work-life balance. These efforts were recognized with the "Entrepreneur of the Year" award from the British Chamber of Commerce in Japan in 2019.
Rachel holds Master's degrees in creative writing and Japanese sociology specialising in the corporate gender gap.